HP Disrupts Yet Another Counterfeit Ink Operations in Malaysia

8 May 2013  /  10:52am  /  By John Law

HP worked with local authorities to disrupt the flow of counterfeit printing supplies once again

HP announced the seizure of over 2,000 counterfeit supplies in Kuala Lumpur, Malaysia. This seizure was conducted by Malaysian Law Enforcement in Kuala Lumpur recently.

The authorities seized 80 counterfeit ink cartridges and more than 2,000 counterfeit toner cartridges worth more than RM540,000. The entity found with the fake products was involved in the sale and distribution of counterfeit HP materials to commercial businesses in Kuala Lumpur. While no arrests were made, a follow-on investigation to identify the entity's downstream customers, upstream suppliers and any related facilities is underway.

“HP appreciates the commitment and support of the Malaysian authorities in protecting consumers and businesses against the illegal actions of counterfeiters, who deceive customers into thinking they are buying genuine goods. Counterfeit print cartridges run several risks, ranging from substandard print quality to printer downtime due to damage by inferior counterfeit supplies,” said Jimmy Kwok, Anti-Counterfeit Manager, Printing and Personal Systems, HP Asia Pacific and Japan. “We will continue to work closely with the local authorities to combat the fraudulent manufacture, distribution and sale of counterfeit HP supplies products and protect our customers.”

A counterfeit product is a product which has been made to look identical to or substantially indistinguishable from the genuine or original product, usually for the purpose of deceiving customers. The counterfeiting of printing supplies usually involves the illegal printing of HP-branded boxes, labels and security seals. The counterfeit cartridges are ultimately purchased by customers who believe them to be genuine.

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